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Astera Cancer Care (formerly RCCA)

- Retainer - AM: Megan/Andrew
Patt Jordan, Healthcare SuccessElisa Negrete, Healthcare SuccessCharlie DeNatale, Healthcare SuccessStewart Gandolf, CEO at Healthcare SuccessCeleste Ethington, Healthcare SuccessGarrick Gaffney, Healthcare SuccessSean Mee, Healthcare SuccessNaghmeh Jafarzadeh, Healthcare SuccessMelanie Saxe, Healthcare SuccessRyan Boghosian, Healthcare SuccessNetania Le, Marketing Communications Specialist at Healthcare SuccessBrett Maurer, Senior Art Director at Healthcare SuccessBrian Garcia, Healthcare SuccessSarah Johnson, Social Media Specialist at Healthcare SuccessCatherine Conrad-Saydah, Director of Client Services at Healthcare Success +1 others
From the list: Website

✔ Account Transition Questions #AMReview

Leslie H. added this on
Completed by Leslie H.
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Leslie Hines, Healthcare Success Leslie H.
Due on
Notes
Hi Eddie Olivas, Healthcare Success Eddie and Brian Garcia, Healthcare Success Brian ,

this client is cancelling, so we are beginning their transition to a new agency. They sent over a few questions regarding the hosting and website that I need help answering. There are also a few requests (in red):

  1. What account does the asteracancercare.org live in, such as GoDaddy or Google Domains?
  2. Are there other domains that we own?  Is it in a separate account?  Do we need to transfer them, or can we have the login information to the account? 
  3. Where is the website hosted?
  4. Can you please add joe@brandcaregroup.com as an administrator to Google Analytics?  
  5. Are there any other accounts we need to be made aware of for a smooth transition?  
Please let me know if you have any questions.

Thanks!

Celeste Ethington, Healthcare Success Celeste Megan Viggers, Healthcare Success Megan  

Comments & Events

Leslie Hines, Healthcare Success Leslie Hines
Adding it here as well, but please DO NOT TRANSFER OR GRANT ACCESS to any websites or properties until further notice. They have outstanding payments and we are not cleared to release assets.

Thanks! 
Notified 4 people
Eddie Olivas, Healthcare Success Eddie Olivas
1. The DNS for asteracancercare.org is managed by Robert at OneOncology.
2. We own centraljerseyrcca.com in our Godaddy, no others.
3. The website is hosted on WPEngine.
4. On hold
5. He is added
6. We should give them access to their GTM account. None others that I'm aware of.
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Leslie Hines, Healthcare Success Leslie Hines
Thank you, Eddie! 
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Leslie Hines, Healthcare Success Leslie Hines
Eddie Olivas, Healthcare Success Eddie , who ones specializedinfusiontherapy.com and princetonradiationoncology.com?
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Celeste Ethington rescheduled this to-do
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Eddie Olivas, Healthcare Success Eddie Olivas
Leslie Hines, Healthcare Success Leslie  we own all of these in our Godaddy:
specializedinfusioncenters.com
specializedinfusiontherapy.com
princetonprostatecancerexperts.com
princetonradiationoncology.com
princetonskincancerexperts.com
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Leslie Hines, Healthcare Success Leslie Hines
Got it. Thank you, Eddie Olivas, Healthcare Success Eddie ! 

Also, I was talking with the client's new marketing team today about hosting, and they asked if the server we're hosting on is shared with other clients? Or is it exclusive to Astera? 

Hopefully you understand that question better than I do 😅

Thanks! 
Notified 4 people
Leslie Hines, Healthcare Success
Leslie Hines completed this to-do.