Astera Cancer Care (formerly RCCA)

- Retainer - AM: Megan/Andrew

Jeremy's Questions

Assigned to
Leslie Hines, Healthcare Success Leslie H.
Due on

Comments & Events

Rachel Schmidt
Hi Leslie & Steve,

Jeremy had a couple of questions that I need help answering:

1). Hi Rachel,

 

I also noticed that our old number when googled and in google maps is also showing our old address.

 

2). Re: Old info when googling.

Dr. Michael Nissenblatt, Dr. Reid, Dr. Salwitz, Dr. Ronnen are coming up incorrectly when you google their name(s) it is still showing old address and old number…are you working on updating this information?

 

Thanks,

Jeremy 

 

Rachel Schmidt
Hi Steve, sorry didn't include you in the above task.
Leslie Hines, Healthcare Success
Hi Steve,

Can you help me formulate an appropriate response for the first concern? 

Rachel,

For the second concern, I'm going through and working on "flagging" outdated addresses when I find them. However, sometimes Google formulates different search results based on location and personal search history, so I don't always see the same ones as Jeremy. Unfortunately, RCCA has changed offices so much, it may never be perfect. 

Additionally, it also takes Google some time to reflect the changes I've made. 

This is an ongoing project and I'm trying my best to make all of the necessary changes.
Rachel Schmidt
Steve,

What do you think about the first phone number question?
Steven Jacobs, 🚀 at Healthcare Success
I'd say we have changed the address and phone number, but it will take time for Google to recognize all of the changes. We will need to continually flag and close old listings though. 
Rachel Schmidt
Thanks!
Leslie Hines, Healthcare Success
Did you ever hear back about our response to his questions?

I went through and Googled all of the providers names and flagged any old locations that came up. 
Niki Kaylor, Director of Client Services at Healthcare Success
Niki Kaylor completed this to-do.
Rachel Schmidt
Thanks for doing that! He said he would look into it with Dorothy regarding the map quest, white pages, etc.