Astera Cancer Care (formerly RCCA)

- Retainer - AM: Megan/Andrew

Revise SPUH Gala Copy [CW]

Assigned to
Greg Ashbaugh, Sr. Copywriter at Healthcare Success Greg A.
Due on
Notes
RR: 3/25
High

Hi Greg,

The St Peter’s Gala ad was redesigned, but the client still has some concerns with it:

Client comments:
  1. The graphic says “CJD” – many will not know what CJD is, I would suggest spelling that out.
  2. Can the bulleted section please be reviewed– seems redundant (word “care” is used 4 x – collaborative delivery of care/care coordination/single provider care). Also says highest standard of medical care – should that be oncology, hematology and radiation oncology instead of medical. And 35 board certified oncologists – not all are oncologists, some radiation oncologists and also hematologists.  
  3. Locations – Langhorne PA needs to be added, as PRO is there too.


Please let us know if you have any questions.

Thank you!

CC: Roya Amiri, Healthcare Success Roya Michelle Day, 💁🏼 at Healthcare Success Michelle Niki Kaylor, Director of Client Services at Healthcare Success Niki Diana Pinedo, Account Supervisor at Healthcare Success Diana Chloe Ribotsky, Healthcare Success Chloe  

Comments & Events

Greg Ashbaugh, Sr. Copywriter at Healthcare Success
Chloe Ribotsky, Healthcare Success Chloe and Diana Pinedo, Account Supervisor at Healthcare Success Diana :

I'm only able to change one instance of "care" in that block section. It's "care" that we're talking about, and "treatment" will only stand in for one of those instances. Please note, too, that there are four instances of "and" in that same section, and those "ands" are just as fundamental and non-problematic as "care." Really, we are talking about med/rad onc care, delivery of care, and single-provider care. They present no problem, but trying to use alternative words would, as would trying to force-change these real marketing points simply to avoid a fundamentally important and valid word. 

I've added Langhorne, but I think it's a mistake, for these reasons:
  1.  This is a gala for SPUH, Saint Peter's University Hospital, which is in New Brunswick, NJ. Saint Pete's doesn't appear to have a Pennsylvania presence.
  2. This ad is for PRO and RCCA-CJD. RCCA-CJD does not have a presence in Langhorne, PA.
  3. It looks weird as revised. 
Here's the changes. Happy to discuss.

cc: Michelle Day, 💁🏼 at Healthcare Success Michelle , Roya Amiri, Healthcare Success Roya  
Greg Ashbaugh, Sr. Copywriter at Healthcare Success
Greg Ashbaugh completed this to-do.
Chloe Ribotsky, Healthcare Success
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Chloe Ribotsky, Healthcare Success
Greg Ashbaugh, Sr. Copywriter at Healthcare Success Greg ,

How should we address this comment the client had? Did you disagree, and that's why there were no changes?

  • 35 board certified oncologists – not all are oncologists, some radiation oncologists and also hematologists.  

Thank you!
Greg Ashbaugh, Sr. Copywriter at Healthcare Success
Hi, Chloe Ribotsky, Healthcare Success Chloe ! Sorry for missing that one. There are two kinds of oncologists: medical and radiation. Also, hematologists are tend to be medical oncologists. 

So, my understanding is that there are 35 doctors between RCCA-CJD and PRO who are board-certified in one of the two types of oncology. The term "oncologist" is intended to refer to all 35 cancer doctors, whether they are med oncs or rad oncs. The point is they are cancer specialists. 

As for hematologists, if there are any doctors who are hematologists but NOT oncologists, let me know. This ad is cancer-oriented, so I felt it was off-topic to discuss blood diseases. But I'm most troubled by the client thinking that med oncs are "oncologists" but rad oncs are not. They are all board-certified cancer specialists, except for any hematologists who are NOT board-certified in oncology. 

I'm happy to change "35 board-certified oncologists" to "35 board-certified cancer specialists." The only problem there is that there is no board certification for "cancer care" but, rather, only for "medical oncology" and "radiation oncology." 

Good catch. Let me know if you want to discuss. 
Chloe Ribotsky, Healthcare Success thanks greg!
Greg Ashbaugh, Sr. Copywriter at Healthcare Success
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Chloe Ribotsky, Healthcare Success
Chloe Ribotsky re-opened this to-do.
Chloe Ribotsky, Healthcare Success
Hi Greg Ashbaugh, Sr. Copywriter at Healthcare Success Greg ,

We asked the client about the 35 doc. question, and this was her response. Can you please update based off of her feedback?

  1. Spell out Central Jersey Division (not CJD)
  2. Top section with feather – make feather smaller and move to the left and move text up  - if we are spelling out cjd will need more room.  Also we need to add location Langhorne PA on the bottom, so may need to make this entire box smaller for extra room on page.
  3. Comprehensive box – we suggest it reads:  The highest standard of oncology care.  35 board-certified medical oncologists and radiation oncologists.  All of your cancer services (?) taken care of by one team with collaborative delivery of care. (something to that effect – if you can come up with better wording, any suggestions along these lines, would appreciate). 
  4. We need to add to locations Langhorne, PA, as PRO also has an office there.
All of the CJD MDs are medical oncologists, and some are also board certified hematologists.

Thank you!
Greg Ashbaugh, Sr. Copywriter at Healthcare Success
Greg Ashbaugh completed this to-do.