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Astera Cancer Care (formerly RCCA)

- Retainer - AM: Megan/Andrew
Patt Jordan, Healthcare SuccessElisa Negrete, Healthcare SuccessCharlie DeNatale, Healthcare SuccessStewart Gandolf, CEO at Healthcare SuccessCeleste Ethington, Healthcare SuccessGarrick Gaffney, Healthcare SuccessSean Mee, Healthcare SuccessNaghmeh Jafarzadeh, Healthcare SuccessMelanie Saxe, Healthcare SuccessRyan Boghosian, Healthcare SuccessNetania Le, Marketing Communications Specialist at Healthcare SuccessBrett Maurer, Senior Art Director at Healthcare SuccessBrian Garcia, Healthcare SuccessSarah Johnson, Social Media Specialist at Healthcare SuccessCatherine Conrad-Saydah, Director of Client Services at Healthcare Success +1 others
From the list: Reporting

✔ Set up Call with CallRail #advise

Leslie H. added this on
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Leslie Hines, Healthcare Success Leslie H.
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Heyooo Garrick Gaffney, Healthcare Success Garrick !

We had our first discussion with the new marketing team for Astera yesterday, and it turns out they use CallRail as well for tracking.

Do you know if it would be possible to transfer the account in any way to them?

Please let me know if you have any questions.

Thanks!

Celeste Ethington, Healthcare Success Celeste  

Comments & Events

Garrick Gaffney, Healthcare Success Garrick Gaffney
Heyo! Absolutely, it's fairly easy to do. 

I need an email from the admin on their account approving the transfer, their account number, and the company/numbers that need to be transferred from our account. There is no downtime on the numbers during the transfer. 
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Leslie Hines, Healthcare Success Leslie Hines
oh, awesome! That'll be nice. Everything for them is under one account now, right? 

Do we need to dictate which numbers need to be transferred from our account? 
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Garrick Gaffney, Healthcare Success Garrick Gaffney
That's correct, it's all under Astera Cancer Care in Callrail. Yes, I need you to review all their numbers and see which numbers/names to transfer.

Now that I look at their account, I don't see any numbers they have to import over. They are just random website pool numbers and call extension numbers they can create on their end. But if they just don't want to have to create new numbers, then I guess we can have these transferred. Usually, it's the static promo numbers that are important for transferring over. We don't have any traditional numbers correct?
Screen Shot 2021-06-25 at 10.14.36 AM.png 159 KB • Download
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Leslie Hines, Healthcare Success Leslie Hines
Hmmm, well I think the idea is to 1, not lose any data and 2. not to have to undo and redo the tracking numbers on the site. 
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Garrick Gaffney, Healthcare Success Garrick Gaffney
ok so, we'll just transfer them all for now. They will need to apply for the call extension numbers in their own Google Ads account. 

So please provide me then with approval to transfer the numbers over from the admin on Callrail for their new agency. And their account number. 

Thanks!
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Leslie Hines, Healthcare Success Leslie Hines
You got it! 
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Celeste Ethington rescheduled this to-do
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Leslie Hines, Healthcare Success Leslie Hines
Hi Garrick, Here's the information you requested:

Account #: 327-448-961
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Leslie Hines, Healthcare Success
Leslie Hines completed this to-do.