❏ Fill out ROF slide template in CID [DOT]
- Notes
-
INSTRUCTIONS
- Use results from Mystery Calls to evaluate client.
- Open CID at SECTION 3. REPORT OF FINDINGS > Mystery Shopping > PART 2
- Fill in template to the best of your ability.
- Keep insights fairly brief.
- Proofread all insights and use a program like Grammarly to check grammar, spelling, and syntax.