Onsite - Illinois Dermatology Institute [HS_Onsite_0719-Illinois Dermatology Institute]

Contract signed 9.10.19

Schedule and place Mystery Calls [MS]# calls made

Assigned to
Kathy Gaughran, Healthcare Success Kathy G.
Due on
Notes
Hi Patt,

Would you please place mystery calls:
  • Total 21 locations (refer to the 1st tab on the attached spreadsheet for contact info)
  • 2 calls per location: 1 call -  clinical, 1 call - cosmetic
 

cc: Kathy Gaughran, Healthcare Success Kathy Roya Amiri, Healthcare Success Roya        

Comments & Events

Patt Jordan, Healthcare Success
I see only 17 locations on the website; what are the other 4 locations & where can I find the phone numbers to call? 

thanks,
Patt
Tamila Kahng, Project Manager at Healthcare Success
Patt Jordan, Healthcare Success Patt ​   Please refer to the first tab on the spreadsheet file attached to this TO Do.
If you have further questions, please ask Kathy.
Patt Jordan, Healthcare Success
okay, duh...found 18; will check with Kathy. 

thanks,
Patt
Patt Jordan, Healthcare Success
Patt Jordan completed this to-do.
Patt Jordan, Healthcare Success
Okay team, made calls to this group. As I told Kathy, only one per location & some issues with location numbers on website & the spreadsheet. 

Northbrook & Skokie offices have same number.

Oak Park number on spreadsheet is disconnected. Number on website does 
not connect. I called 4 times & it never goes through.

Westchester number is answered by Amity Health Medical Group & she informed me they there Thursday only ( called on Thursday) but they do not staff their phones. 

Hinsdale_Ogden number  from spreadsheet is fax number.
Tamila Kahng, Project Manager at Healthcare Success
Tamila Kahng re-opened this to-do.
Kathy Gaughran, Healthcare Success
Kathy Gaughran completed this to-do.